Updated 29 September 2018

Thank you for visiting the Bike Vault website. The Bike Vault website is owned and operated by Property Vault International Pty Ltd (ACN 626 964 565).  The Bike Vault website is part of series of Property Vaults designed to counter theft in Australia.  The Bike Vault website is free to use and the majority of the functions of the website do not require a user to create an account. By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (available at www.bikevault.com.au/legal/privacy) (Terms). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree with them.

 

In these Terms, 'us', 'we' and 'our' means Property Vault International Pty Ltd and our related bodies corporate.

 

1. Our Database

 

We maintain a database of our registered members, their property (bicycles), details about their ownership and transfer history, sale information and theft.  We also maintain a database of property (bicycles) where law enforcement are appealing for public assistance to identify and find the owner.

 

If you choose to become a registered member of the Bike Vault or any of our forthcoming property vaults, you may add, delete and/or modify information about you and any property (bicycles) you register or post in our databases.

 

2. Create an Account

 

You must be over 18 years old to create an account on the Bike Vault website.  Certain services on our websites require you to create an account before you can use them. These services include:

 

  • registering a bicycle;
  • creating a bicycle sale report;
  • transferring bicycle registration;
  • reporting a bicycle stolen;
  • making a claim for an ‘Owner Wanted’ bicycle; and
  • receiving stolen bike email alerts.

 

Law enforcement members may access services which are not available to other members. These services include:

 

  • posting a Police Recovered - Owner Wanted bike; and
  • accessing ‘Master View’ of stolen bike reports and any information received in relation to the stolen bike.

 

3. Public Members

 

When you register and activate your account on the www.bikevault.com.au website, you will provide us with personal information such as your name email address, state of residence and (optionally) your telephone number. You may also (optionally) provide details of any referral to our website.  We may also require additional verification at our discretion. When you register and activate your account we will ask you to supply a password.  We also provide an option to use multi-factor authentication (MFA) to authorise access to your account.

 

Once your account is activated you will be assigned a member ID, which is our database number linked to your account. The email and password you supply are used (together with MFA if you chose this option) to log in to and access your account.  You are responsible for keeping your login email, password and MFA access secure for all use under your account.  You must ensure that information supplied upon registration is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy. If you believe your account has been compromised or misused, contact us immediately at admin@bikevault.com.au

 

4.  Bike Shop/Commercial Members

 

When you register and activate your account on the www.bikevault.com.au website, you will provide us with your personal name, bike shop/business name, business address, email address and telephone number. You will also supply a password.  Bike shop accounts require MFA authentication to log in.

 

Once your account is created we will assign you a member ID, which is our database number linked to your account. Your password, email account and MFA are used to login and access your account. You are responsible for keeping your login email, password and MFA access secure for all use under your account.  You must ensure that information supplied upon registration is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy. If you believe your account has been compromised or misused, contact us immediately at admin@bikevault.com.au

 

5.  Law Enforcement Members

 

Please refer to the Law Enforcement registration, login and account use protocols.  You must ensure that information supplied upon registration is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy. If you believe your account has been compromised or misused, contact us immediately at admin@bikevault.com.au

 

6.  Our services

 

Our services are intended to counter bicycle theft.   In performing our services, we assist law enforcement agencies when investigating bicycle theft. When deemed necessary, we may disclose your information to law enforcement to aid in their investigation.

 

You may access information on, or received information through, our website which enables you to identify a stolen bicycle and/or identify the person who stole it, or a person or company engaged in the sale of a stolen bicycle. You are to report such information to law enforcement and allow law enforcement to take appropriate action. You must not seek to recover the stolen bicycle yourself or confront the person you believe stole it, or is selling it.  In all cases, you should seek the immediate advice of the appropriate law enforcement agency in your particular state or territory.

 

7.  Bike Registration Transfer

 

The Bike Registration Transfer facility is an optional facility for registered members to use.  We do not warrant the authenticity any of the information and photographs transferred and nor is it compulsory for a registered user to transfer registration upon sale or at any other time. 

 

Registered public and bike shop / commercial users may optionally transfer a bike’s registered information and photographs to another registered member of Bike Vault. If the transferee is not already a registered member of Bike Vault, they will first need to create an account to accept the transfer.

 

To initiate the transfer, the transferor requires the transferees’ email address. The transferor is responsible for ensuring they obtain the correct email address of the transferee and are responsible for the information and photographs that they transfer. We recommend prior to transferring registration that the transferor edits and update the bike’s details (when required) and that they remove the following by editing their registration form before actioning the transfer:

 

  • any personal photographs, including their purchase receipt;
  • any photographs of parts or accessories that do not form part of the transfer.

 

When transferring the registration as a result of a sale, we recommend that transferor does not commence the transfer until the sale is complete and the payment of the bike has been settled. 

 

When a public member transfers a bike registration, the date of transfer, member name and ID is displayed in the Transfer History section of the Log Book.   If the registration is further transferred the log book will continue to update the transfer history.  Upon further transfer, all information except the recorded name of the original public transferor is displayed in the new transferees’ log book. 

 

When a bike shop / commercial member transfers a bike registration the bike shop name, suburb, state/territory, phone number and member ID is displayed in the Transfer History section of the log book.  This information remains viewable in the logbook for all future transfers.   

 

8.  Sale Report

 

The Registration Sale Report displays date stamped bike and registration information and photographs as well sale declaration questions and links (optional) to online sites, where the bike is advertised for sale.  The core intent of the Sale Report is to provide information for purchasers to conduct thorough due diligence when buying a used bike or a new bike from an unknown seller.  We do not warrant the authenticity of any information or photographs in the Sale Report, including the bona fides and identity of the seller and the current and any prior registered owner. The information in the Sale Report should only be used as an aid when conducting thorough due diligence.  Buyer beware at all times, we do not recommend purchasing a bike online without a thorough physical inspection and checks to make sure the bike is not stolen.  As a FREE service we do not run cross-checks of registered and stolen bikes on our website. 

The ‘Where the bike is Advertised’ advert links displayed in the Sale Report are provided for convenience and may not remain current or be maintained. We do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites. We are not liable to you or anyone else if interference with or damage to your computer system or other electronic device in connection with the linked website. You must take your own precautions to ensure that whatever you select for use from our website is free of viruses or anything else (such as Worms or Trojan horses) that may interfere with or damage the operations of your computer system or other electronic device. If you do not wish to use the links, we suggest going to the websites directly and searching for the bike advert.

 

9.  Findabike

 

The Findabike website www.findabike.com.au is not operated or maintained by Property Vault International Pty Ltd, although the page is designed and styled to be in keeping with the Bike Vault website to enable easy linking between the two websites.  If you subscribe to email notifications on the Findabike website and you want to delete them at a later stage, please do this via links provided in the Findabike notification emails.

 

10.  Bike Vault Shop

The Bike Vault Shop (Shop) website www.shop.bikevault.com.au is a separate website hosted by Shopify Inc.  When visiting www.shop.bikevault.com.au – please review the Shop website Terms of Service and Privacy Statement accessible via these links:

https://shop.bikevault.com.au/policies/terms-of-service

https://shop.bikevault.com.au/policies/privacy-policy

 

11.  Collection Notice

 

We collect personal information about you in order to contact you to fulfill our services, which may include contacting you when your bicycle is suspected of being stolen or has been reported stolen and in the event that your bicycle is located and/or recovered and for purposes otherwise set out in our Privacy Policy.

 

We may disclose that information to third parties that help us deliver our services (including law enforcement agencies when investigating bike theft, information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our services to you.

 

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us at admin@bikevault.com.au.

 

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

 

12.  Accuracy, completeness and timeliness of information

 

The information on our website is not comprehensive and most of the content is supplied and posted by our registered members. While we use reasonable attempts to ensure the accuracy and completeness of the information we publish on our website, we cannot guarantee the following:

 

  • authenticity and identity of registered members
  • accuracy and authenticity of information posted on our website
  • accuracy and authenticity of information transferred or transmitted from our website.

 

To the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

 

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

 

We may, from time to time and without notice, change or add to the website or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

 

We may, from time to time, amend these Terms. By continuing to use and visit the Website and/or any mobile versions of the Website you agree to be governed by these Terms and Conditions of Use as the case may be from time to time. It is your responsibility to check whether these Terms and Conditions of Use have been varied.  Please refer to the Update Date at the top and bottom of this form to see when we last made updates.  

 

13.  Linked sites

 

Our website may contain links to websites operated by third parties, which includes www.findabike.com.au. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

 

14.  Intellectual property rights

 

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

 

By posting any material on our website, you warrant that you have the right to post the material and grant us a non-exclusive licence to use the material.

 

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However, we do grant you a licence to access the website and view the Content on the terms and conditions set out in these Terms and, where applicable, as expressly authorised by us and/or our third-party licensors. We authorise you to share Content through social media provided that you do so in good faith to help recover a bicycle. 

 

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support. Publication, reproduction or distribution is expressly prohibited. 

 

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

 

15.  Unacceptable activity

 

You must not do any act that we would deem to be inappropriate or which is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

 

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other legal rights of individuals;
  • using this website to defame or libel us, our employees or other individuals;
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security.
  • post or transmit false, inaccurate, misleading information to or from our website;
  • transferring your account and member ID to another party without our consent.

 

We may review the information you attempt to post and to prevent the information from being posted to this website. If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice. 

 

16.  Warranties and disclaimers

 

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

 

We may restrict, suspend or terminate your access to this website, any Content, or any feature of this website with immediate effect if you breach these Terms.

 

17.  Liability

 

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct or indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

 

18.  Jurisdiction and governing law

 

Your use of the website and these Terms are governed by the law of Victoria and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria.

 

Updated 29 September 2018